A. You can sell gold, silver, platinum, and palladium at Cash Your Gold. Whether it is a piece of jewellery, bullion, coins, nuggets, numismatics, silverware, etc. All in all, anything and everything that has the above precious metals present in whatever quantity.

You can sell gold, silver, platinum & palladium to us. We take these metals in all formats – bullions, collectible coins, jewellery (new or broken), nuggets, watches (any condition), old jewellery, and scrap precious metals.

We also buy gemstone and diamond jewellery; however, the value received here is based on the intrinsic value of the precious metal purity and diamonds (above half a carat with GIA or equivalent certification) or on a case-by-case basis.

A. Yes, we buy broken or damaged precious metal jewellery in gold,silver, platinum, palladium- whether you have a single earring or a broken necklace, if there’s gold or silver – we’ll be happy to buy it from you.

A.No, there’s no min or maximum amount to sell your precious metal (gold, silver, platinum, palladium). Whether it’s 1/2 oz bullion, a sovereign coin, or prospector’s gold – we buy it all.

A. No appointments needed; you can give us a call or visit any of our stores, and we’ll be happy to help!

A.Yes, it’s legal to sell precious metals in Australia.

Bullion is regulated by AUSTRAC, and scrap gold is regulated under state law, which requires a KYC for any transaction of A$5000 and above.
For any other transaction, any ID is valid to sell.

A. Yes, we buy precious metals (gold, silver, platinum, and palladium) from both private individuals and businesses, as far as they are compliant with the regulations.

• We offer precious metal (gold, silver, platinum, palladium) refining for jewellers, pawnbrokers & dealers.

• Refining scrap gold and silver with precision, giving you maximum returns through efficient, tailor-made processes.

• Businesses can also sell gold nuggets, alluvial gold & gold dust.

Gold prospectors can trust our transparent and fair pricing, as we offer top market rates, using XRF analysis or full melting and fire assay with precision testing tailored for your process.

A. When you bring your gold to us, we test your gold in front of you to let you know whether it’s real and its purity.

Meanwhile, there are some other methods too:

• Test against Black Testing Stone: Scrape your gold jewellery on a black testing stone; if the gold leaves a yellow mark, it’s real. Other metals generally leave a black mark.

• Acid Testing: Real gold does not react when nitric acid is applied to the gold surface. If the alloy changes colour, the gold is considered fake.

A.Yes, you can. You can sell your precious metal (gold, silver, platinum, palladium) to us. All you need to do is bring your precious metal to our store or send it to us via mail, and we’ll offer you the maximum payouts based on the live market rates.

A.Yes, we do; we buy both gold nuggets and scrap gold and provide you with the best return rates.

A.We hold a valid secondhand dealer’s license, and according to the legislation, we are required to record every transaction. Any government ID is okay to record our transaction!

A.Yes, we take gold in all formats and value them based on their purity.

A. While pawnbrokers may not offer you the best rates or evaluate your gold value correctly, you can rest assured with Cash Your Gold that you’ll get the best payouts for your gold’s value.

At Cash Your Gold, whether it’s old jewellery, scrap, bullion, coins, watches, or nuggets – we’re here to help with a personalised, transparent experience that puts your needs first.

With competitive payouts, instant testing, and a seamless process, we make it easy to turn your gold or silver into real value, quickly and confidently.

Because when it comes to selling gold, you deserve clarity, care, and top value every time.

A.Yes, we do buy gold watches and certain luxury watches too.

A. Yes, you can sell us diamond and gemstone jewellery; however, the payout will be based on the gold purity and weight of the jewellery. Our in-house gemologist will evaluate the stones and may choose to offer you a different payout for the same!

A. Yes, we do buy silver jewellery and items. The price for this, too, is based on the live market rates of Silver, the purity, and the weight of the product.

A.Yes, we buy platinum and palladium items.

A.Yes. We buy both antique and vintage pieces.

A.Absolutely! We purchase gold coins from international mints as well.

A. Yes, we buy gold bars and bullion of all sizes.

A.Yes. We accept branded gold jewellery of all types and designs.

A.Yes – depending on the metals used, the value of the precious metal will be determined for the payout.

A.Yes, we accept dental gold and ensure it is accurately tested and valued.

A.Yes, we buy gold chains, bangles, earrings, and other jewellery pieces.

A.Yes, we buy jewellery even if it has missing stones.

A.Yes, we buy gold medals and collectable gold items, offering fair value based on purity and weight.

A.Yes, we buy industrial gold scrap, including gold-plated components and by-products, offering fair pricing based on gold content and purity.

A. Yes, if you cannot visit our store, we provide a Mail Your Gold option, wherein:

1. Download the form from our website with the instructions.
2. Fill the form and pack it along with a copy of your photo ID and your gold item into the satchel, and proceed to post it at an Australian Post outlet.
3. Our friendly experts will evaluate your gold and offer you the best rates based on the live market rates.
4. If you accept our offer, we will instantly do a bank transfer – quick and hassle-free.

A. No, we don’t have any hidden fees, charges or commissions. We believe that you should get the best value for your gold and offer the highest return value on bullion and scrap gold – offering you the maximum payouts with complete transparency.

A.The evaluation takes just 5–10 minutes, and it’s done right in front of you. Our friendly experts are here to give you instant advice and answer any questions — making the process quick, transparent, and hassle-free.

A. Yes, the gold appraisal is free, and it is done based on the live market rates, making sure you receive the maximum payout.

A.There are mainly 2 factors that affect the price of your gold:

1. The live market rate of gold – As the price changes, the valuation of your gold does too.
2. The purity and weight of your gold product. Whether it’s a gold bar or a necklace, we’ll test your product in front of you and match the price accordingly.

A. We offer quotes, both over the phone and online. Our rate charts are available on our website, which keeps updating depending on the live market rates. You can also give us a call, and our experts will help you.

A. Before sharing an estimate, we evaluate your gold with our in-house testing services to determine the value, weight, and purity of your precious metals. We provide free testing, so even if you don’t want to part with your precious metal, we’ll evaluate it for you.

A.Whether it’s an 8kt gold chain, a 14kt gold ring, or a 24kt bullion, we buy all purity levels of gold and silver. If you’re unsure of the purity level of your product, you can get a free test done by visiting any of our stores.

A. Our gold spot price updates every minute, in sync with the live market rates. Based on the spot price and your product’s value, we offer you maximum payouts. You can choose to accept our offer or just get your gold evaluated. We’re happy to help!

A.At Cash Your Gold, we offer personalized, transparent, and hassle-free service that puts your needs first. Unlike other traditional pawnbrokers, we remove unnecessary charges and provide clear, direct pricing for your product. While we make sure that we provide you with the best solutions, we’ll be happy to help!

Why choose us:
✔ No Incoming Weight or Retention Fees
✔ Fast, Hassle-Free Payouts – Cash or Bank Transfer
✔ Competitive, Transparent Buyback Rates
✔ All Jewellery Accepted – Old, New, or Broken

A.Yes, the gold testing process is safe, as these tests don’t damage the gold in any way or form. If you choose our free testing service, we’ll test it right in front of you, so you know that your gold isn’t damaged.

A.We use advanced, non-invasive precious metal testing machines and industry-standard weighing machines to check the purity of your precious metals (gold, silver, platinum, and palladium). We’ll do these tests right in front of you with full transparency, so you don’t need to worry whether you’re getting the best value for them, and we are happy to help you!

A. Yes, our prices are based on the live market rates in Troy ounces, which is the gold standard of measurement for the US, Europe and Australia.

There are different units of measurement for gold in different countries:

• 1 Troy ounce = 31.1035 grams of gold, which is commonly used in Asia and India.

• In China, gold is measured in taels, so 1 troy oz = 0.83 taels.

• In the Middle East, gold is measured in both grams and tolas, wherein 1 Troy oz equals 2.67 tolas or 31.1 g.

• In Thailand, gold is traded in baht weight, wherein 1 baht = 0.473 troy oz or 15.244 g at 96.5% purity.

A.There are mainly 2 factors that affect the price of your gold:

1. The live market rate of gold, which is the spot price; as the price changes, the valuation of your gold does too.
2. The purity and weight of your gold product, which we’ll measure in front of you.
Based on these factors, we share the final payout price with you.

A. Depending on the process of either visiting our store or mailing it to us, there will be a little documentation required.

• If you’re visiting our store to sell your precious metal, all we need is an ID to make a note in our documents, and you’re good to go!

• If you’re mailing us your precious metal, please download the form and instructions available on our website (can also add link here) and send us your precious metal with the attached form and a valid ID.

A. We make sure that your selling process is quick and hassle-free! You can get your precious metal evaluated and walk out of the store with instant cash in minutes!
If you choose to mail us your precious metal, the amount will be transferred to you in a maximum of 24 hours.

A. Yes, we do have multiple branches, covering the different regions of Brisbane:

• On the Northside: our store is located in Chermside.

• On the Southside: we’re placed in Sunnybank.

• On the West: our store is located in Logan.

A.Our business hours are:

Monday to Friday: 9 am to 5 pm
Saturday: 10 am to 4 pm

A.We bring over 30 years of experience to serve our clients.

A. Yes, there are multiple safe parking spaces available near our stores.

A. Yes, you can give us a call at 13 00 678 175 and we’ll help you with whatever you need!

A. Yes, our gold prices are based on the live market rates in troy ounces, the standard unit of gold and silver trade.

A. Yes, we buy gold, silver, platinum, and palladium at all our locations. We’ll also help you evaluate diamond and gemstone jewellery as per your request.

A. Yes, we provide cash instantly for your product

A.Yes, you can choose bank transfer as your payment method, and the amount will be sent to you in 24 hours.

A. Yes, at Cash Your Gold, we make sure that your gold is safely and securely handled and evaluated.

1. We evaluate your gold right in front of you so that you’re aware of the value of your gold.
2. Our live payout rates, which are updated every minute with the live market rates, are available for your review on our website and in our stores.
3. We don’t have any hidden charges, fees, or commissions, and provide you with up to 98% returns* depending on the gold purity of your product. Our friendly experts are always available to help you understand the pricing.

A.With CCTV around the store, retail staff follows guidelines for store checks.
Payment safety measures

A.We do have a price lock service – but it’s only valid for 1 hour, and the payment has to be made during that time.

A. Yes, we do provide melting and refining services. Our refining services are efficient, hassle-free, and built for businesses looking to maximise their returns.

What we offer:
✔ No Incoming Weight or Retention Fees
✔ Fast, Hassle-Free Payouts – Cash or Bank Transfer
✔ Competitive, Transparent Buyback Rates
✔ Bulk & Small Quantities Accepted
✔ Nationwide Refining Services
✔ All Jewellery Accepted – Old, New, or Broken
✔ Instant Payout Options in Cash or Metal

A.No, we don’t provide certificates for the gold; however, we test, weigh and check the purity of your gold before we make an offer. If you choose to buy from us, rest assured that each of our products is hallmarked, and the gold carat/purity is mentioned on each of them.

A. Yes, our staff is trained for precious metal evaluations and will provide you with the best offer and information. We also have in-house gemologists to determine the value of any diamond or gemstone jewellery or product that you bring to us.

A.If you don’t accept the offer, we’ll hand back the precious jewellery to you or mail it back to you, without any hassle! We’re happy to help you either way!

A.Yes, you can sell gold on behalf of someone else. We’ll just need a valid ID from both you and the owner so the transaction is recorded transparently and ethically.

A. Yes, our equipment is completely certified.

A. No, we don’t offer home services; however, you can mail us your precious metals.

A. Yes, our staff is trained for precious metal evaluations and provides you the best offer and information. We also have in-house gemologists to determine the value of any diamond or gemstone jewellery or product that you bring to us.

A.Yes, our equipment is completely certified.

A.No, we don’t offer home services; however, you can mail us your precious metals.

A. We offer a payout based on the purity of the product.
However, our in-house gemologist will evaluate the gemstones in front of you and accordingly offer you an amount, depending only on the heritage value of the product.